Information Technology for Competitive Advantage in Human Resource Management- A Case Study of Taj Hotels, Resort and Palaces (I.H.C.L)

Milind ., Rakesh Katyayani


This study examine the effectiveness of information technology use in Taj Hotels Resort and Palaces (I.H.C.L) with specific tools on the effects of I.T user’s attitude and the role of Human Resource Management on the level of I.T issue.

Aim and Objective- Resort and Palaces (I.H.C.L).

Research Methodology- This study will be based on expert interviews with Human Resource Manager Heads, Information Technology heads of Taj Hotels Resort and Palaces (I.H.C.L) corporate office, different hotels units of Taj hotels (H.R & I.T ) heads and staff at different level from different department for the satisfaction level from HR department. Structure questionnaire will be administered to find out the detail study of effectiveness of I.T in HRM. The nature of this paper would be theoretical and empirical.

This research paper will discuss about the effectiveness of information technology aspect which has been used by IHCL hotels in Human Resource department at all levels.

Key Words- 

Information Technology, Human Resource Management, Competitive Advantage, I.H.C.L, Users attitude, Effectiveness.

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